The Saudi Labor Office, functioning under the auspices of the Ministry of Human Resources and Social Development (MHRSD), stands as a pivotal entity in safeguarding the rights of employees within the private sector. It offers a structured mechanism for individuals to voice violations and lodge complaints concerning labor-related issues, ensuring that grievances are systematically addressed and resolved.
Contents
Understanding Labor Regulations
Grasping the intricacies of labor regulations in Saudi Arabia is a fundamental step before proceeding with any complaint. The kingdom’s labor laws encompass a comprehensive array of employment facets, designed to maintain a balanced and fair work environment. Key areas covered include:
- Working Hours: Standard working hours and overtime regulations ensure that employees are not overworked and are compensated fairly for any additional hours.
- Wages: Guidelines on minimum wage, payment intervals, and wage protection ensure that employees receive their due earnings in a timely and transparent manner.
- Leave Entitlements: Statutory provisions for annual leave, sick leave, and other forms of leave ensure employees’ well-being and work-life balance.
- Termination Procedures: Clear procedures for contract termination and end-of-service benefits protect the rights of both employers and employees during employment cessation.
Reporting Violations
Ensuring compliance with labor regulations is paramount for maintaining a fair and just work environment. The Ministry of Human Resources and Social Development (MHRSD) has established multiple channels for reporting violations, making it accessible for individuals to voice their concerns and seek resolution.
Online Reporting
The MHRSD has embraced digital transformation by offering an e-service platform that allows users to report any discrepancies or violations of labor laws within the private sector. This user-friendly online system is designed to streamline the reporting process, ensuring that complaints are efficiently directed to the relevant authorities for prompt action. To utilize this service, individuals can follow these steps:
- Visit the official MHRSD website and navigate to the e-services section.
- Select the option for reporting labor violations.
- Fill in the required details regarding the violation, including any supporting evidence.
- Submit the report for review and action by the concerned department.
This digital avenue not only facilitates a swift reporting mechanism but also contributes to the transparency and accountability of the labor regulation enforcement process.
Toll-Free Helpline
Recognizing the need for immediate assistance in certain situations, the MHRSD has also established a toll-free helpline (19911). This service is designed to provide quick access to support for those facing urgent labor issues or requiring immediate guidance on labor laws and regulations. The helpline features:
- Immediate Response: Trained representatives are available to address queries and concerns in real time.
- Accessibility: The service is available to all individuals within Saudi Arabia, ensuring wide reach and support.
- Comprehensive Assistance: Apart from reporting violations, the helpline also offers guidance on a wide range of labor-related services and inquiries.
By offering multiple channels for reporting violations, the MHRSD ensures that individuals have the necessary resources to uphold their rights and contribute to a fair working environment in Saudi Arabia.
Filing a Complaint
When labor violations cannot be resolved through direct communication or mediation, filing a formal complaint becomes necessary. The Saudi legal framework provides structured avenues for such filings, primarily through the labor court and the Ministry of Human Resources and Social Development (MHRSD) services.
Labor Court
The labor court serves as a judicial body specializing in employment disputes and labor law violations. It is one of the most direct and formal methods for employees to seek justice and resolution for their grievances. The process involves:
- Preparation: Before visiting the labor court, it is advisable to gather all relevant documents and evidence related to the employment dispute, such as employment contracts, pay slips, correspondence, and any other supporting documents.
- Submission: The complainant must visit the labor court in person to file their complaint. Assistance is typically available for those unfamiliar with the legal procedures.
- Review: The labor court reviews the submitted complaint, and a hearing date is set. Both parties involved in the dispute will have the opportunity to present their case.
- Resolution: The labor court will make a decision based on the evidence and arguments presented. This decision is binding and enforceable.
Filing a complaint with the labor court is a significant step that usually follows unsuccessful attempts to resolve the issue through other means.
Ministry of Human Resources and Social Development (MHRSD) Services
For those seeking an alternative to the judicial process, the MHRSD offers a customer service portal that provides a direct line of communication with the ministry. This platform is particularly useful for addressing serious grievances that may require intervention at a higher level. The process includes:
- Accessing the Portal: Individuals can access the customer service portal through the MHRSD’s official website.
- Filing a Complaint: The portal allows users to submit a detailed complaint, including the nature of the grievance, affected parties, and any previous attempts at resolution.
- Direct Communication: In certain cases, it may be possible to request direct communication with the Minister or relevant officials to discuss the grievance in detail.
- Follow-Up: The MHRSD will review the complaint and take appropriate action, which may include mediation, investigation, or direct intervention.
This channel is particularly valuable for complex cases or those involving systemic issues that may require policy-level attention.
Both the labor court and the MHRSD services offer robust mechanisms for addressing labor disputes, each with its own procedures and intended outcomes. Individuals should choose the avenue that best suits the nature and severity of their complaint.
135 Responses
I am facing problem by my HOD , who shouted at me during working hours and refused to listen to me..if third person wouldn’t interfere he might hit me..his attitude dictatorial.
He shouts at all female colleagues and tries to impose his unfair orders with his voice..
Hi sir, mam I am worker tamimi global company before 3 year i transfer this company but my contract finish after 2year now i want to transfer another company and he create problems for me he said I put final exit the rule hair
Yesterday he tell me my 12 hour how can it’s possible Ramadan mouth government rule 6 hour
But my contract is finished i dont want to work this situation please help us, my iqama number 2312525815
Mob
0500563071
I want final exit back to India
Hello sir
Iam coming saudhi Arabia 20 October 2022
My job house driverTomouch work no rest my sponsor name hifa other home 3 house work 17th month work 14 3 2024 time 5 15pm this time my sponcer work same time my sponcer brother calling time late not finished my sponcer work brother asking come to house quickly I go
Reach home I call you I am outside this man coming outside he is beat me I have very injury sir after I go hospital treatment
That date 14.03.2024 and time06.45 pm
Good morning. I am worked under manpower company thamkeen human resources. Now I will go exit according to company staff after finesh contract 2 weeks will take for process.i received my final settlement it was very poor amount for 4 years. After I received money company ask me to sign the paper and they will book the flights tickets with in 2 days .Now 4 days ago we are following about flights tickets and pay slip for final settlement they provide pay slips but that is created from company not from our hospital. I need clearance for final settlement and flight tickets. Now I am pregnant 35 weeks ongoing I need to travel please help me.thank you
كيف حالك؟ أحتاج إلى تقديم شكوى بشأن شركتي يسوع لعدم إعطاء راتبي والعمل الإضافي لمدة عامين
Hi, i am here on work visa with a company in dammam. i am in dammam for last 2 weeks. I am unable to do the work with company because my specialities of work are different. They want me to work on which i have no interest and no knowledge and experience. I want to exit back to my country. I need giudance regarding this.
Your response would be an appreciate.
Thanks.
Regards
Zohaib
My previous company terminated our contract, it is two years contract but they terminated it 1year and 2 months, until now they are not paying my end of service payment, and other benefits. The company name is SALA entertainment
ISKCON camp rukaam Ramzan chal rahe hain yahan do din se let nahin hai aur toilet mein Pani bhi nahin hai tamam rozedaron ko taklif ho rahi hai isliye Kullu mushkil ko HAL Karen please request company name mgi bin Laden rukaam. ISKCON camp
Hello greetings !
This the great platform HRSD to file a complaint,
But please tell me when our complaints resolved then what happens I mean when will we get the result or where we can check it’s status, because when it’s resolved then it’s showing case closed.? Kindly tell me then. Thank you !
My benefit company no give
I’m Mohd juned khan I’m working here in saudi arbia I’m in such problem I want to emergency vacation because my Mom in critical condition I request to my company But my Hr didn’t accept my request i want to go as well soon .
My contact No – 0570626835
My company wadi Quartuba Compound Riyad
Salary Baki Hai vacation salary final settlement all with Baki
Salam, I am Kaiyum Hussain I work in Color Tech company in Riyadh, Saudi. The company had promised to give me a two year visa but they gave me a 6 month visa and said that after 6 months your visa will be of 2 years but after 6 months my visa expired and the company sent me to India to change the visa and said that now your visa will be of 2 years but the company gave me a 1 year agreement and again a 6 month visa. The first time when the company gave me a visa, I paid Rs 65,000 to the IOC office and Rs 6000 for medical expenses. The company is cheating me, it does not pay salary on time and also does not give overtime. The company has kept my passport with them. Please get me justice. I am working in The Avenue Mall in Riyadh. In Color Tech company, +91997868830 this is my IMO number.
I told tham my old company give my half month work my salry and my 2 years deus but who responsible person block me and i text HR but not reply
Assalamualikum,sir can you help me
Please i am in Ghana.. i want to make complains… The e platform and the toll free line is not working for me, reason being that i am not in Saudi Arabia.. please what should i do?
They will not pay our cancelled off they push us to get extra off witch is base in my contract company need to pay cancelled off base on basic salary
Assalamualaikum sir please help me
ymia48888@gmail. Id:2451653055 this id noumber have a request. But why not approved. Have any rejoin.
ymia48888@gmail. This my id:2451653055 sir this id nombuer have a request. But why not pproved.give me rejon
Hallo sir my company no give my benefit 6 year
Assalamu alaikum
Ishfak isfahan
2569375153
No – 0542715153
House Guard , Al Khobar
Sponsor – Abdullah Al Naomi
Complaint
I Came Saudi Arabia 2024 February. I Came here By My Own Air Ticket ,medical .I was Promised I will Get My Air Ticket after I Reach Saudi Arabia. But I Didn’t Received It until now And Am under Construction House as house guard Paid 1000 riyal but promised 1500 riyal. I signed the contract that this is for a Visa Confirmation the contract was 1000 riyal with food allowance and accommodation. Here Now am Working more than 12 hrs and additional works given and not paid or the salary is not given as promised I need a solution to Work Peacefully and as per the Law of Saudi Arabia.
আমি বিগত 4 মাস হয়ে গেছে সৌদি আরবে কাজের জন্য বাংলাদেশ থেকে ভিসা নিয়ে আসছি কিন্তু আমার কোম্পানি এখনো আকামা করে দেই নাই কোনো রকম কাজের বেবস্থা করে দেই নাই।
এখন আমি কি করতে পারি।
I have been getting visa from Bangladesh for work in Saudi Arabia for last 4 months but my company has not given any kind of job arrangement yet.
what can i do now
Hi there I start work in October 4 2024 in riyadh al sulaymaniyah I had an accident in Owen and I burn 2 hand,face and neck after I admitted in hospital I travel bcoz of my mom had an hearth attack then I come to my mom and countine my treatment but problem is my salary and my Sickleave from hospital dosnt pay it from my owner pls help me with it and no any inspection in ower TOP SECRET RESTOURANT AND LOUNGE pls help me what should I do I have all pictures report and avidence
Sir, our company has given us final exit but our contract is still remaining for nine months, so what will be the process?
Sir my aqama finish until one weak still not review
My employer he driving with out license. Until now running 3 yrs i dont have baladiya card.
Im a chef. cleaner. Driver. Deliveryman. Purchasing. They abusing me. My salary 4.500 down to 3.500 down to 2.500
Can you help me sir.. My own money they never return to me. Delay salary…
Sir good morning
Again i message to you regarding my kafeel. There are abusing me. As a pastry chef making bread and cakes.
But now everything is my job cleaner. Chef. Driver. Delivery man. No baladiya card no driving lisence. Morethan 12hrs work no pay overtime delay salary. Pls can make action tbis my problem my kafeel.
Hello i need same advice on how to file a complaint against my employer for 15 yrs. He did not pay my 15 years service and 14 months salary. They always promised me that will pay. But until now nothing happen and its already one year. Thank you
Dear Legal Team,
I would like to comments about some such cases where employers (companies) are not providing contract or offers letter and terminate to employees anytime without any reason so it’s very painful moment for employees and wasting lot of time to searching new job companies should be give notice at least one month advance
MHRSD have any mechanism for such cases?
Thanks you
Please my contact no
966546920526
Help me
no Iqama no salary kafeel
Muddeer jinjal ziyada aala tool
Duty time ziyada 17 hours
If a government company never give final exit payment then how i get my final reward from government company?
Just to ask about renewing of iqama..i just wanna know if the company have fault.?
With the consent of the person they immediately renew the iqama?did the company disobey or.not following the rules or they againts?
، أنا قادم إلى هنا للعمل من أجل المال، لدي مشكلة في يدي مع قضيب متصل بيدي، لذلك لا أستطيع رفع الأشياء الثقيلة، لذلك لن أقوم بالتنظيف إلا لأنه يدفع لي أموالاً أقل، ولكن لأنه من كل هذا العمل، الجميع خائفون هنا، الكثير منهم منذ عامين لا يسمحون لي بالذهاب إلى البلاد، 😭 رجل باكستاني يضربني كثيرًا، حتى اليوم يضربني أمام الجميع. ، ماذا أفعل أيها المسكين، نقول مرة أخرى غدا سيرسلني إلى المكتب ويرسلني إلى الشركة، أرجو المساعدة
يا أخي، أنا قادم إلى هنا للعمل من أجل المال، ولكن لدي مشكلة في يدي بحيث لا أستطيع رفع الأشياء الثقيلة، لذا فإن راتبي منخفض جدًا، ولكن للقيام بكل العمل أحتاج إلى العمل 8 ساعات و10/12 ساعة و أحيانًا أعمل لذا اليوم أقول هكذا هنا باكستاني يضربني، قبل أن يرفع يديه على كثير من الناس بعد أن ضربني الآن يقول إنه سيرسلني إلى المكتب ليضربني ثم يرسلني إلى البلاد أفعل شيئًا أنا أنا فقير
Sir can i report a shop of building materials
Sir can i report a shop of building materials .
Some one has worked for 3yr months no vacation and every time the boss keep pushing the going back home process. She is really tired
Sir can i report a shop of building materials
Sir there was a shop of advance insulation for building materials in which have no saudi man only pakistani team have in it and that’s not the low of saudi arabia…I have the all information about that’s shop ..and also the prices of thats shop well be high from the government prices …
Hello
I left Lebanon to escape the escalating war as my life is at risk. I currently finds himself in a sponsored contract by a Saudi arabia company where i am facing a lot of discrimination, breaching the term of the agreement such with unpaid overtime hours including unhealthy working and accommodation conditions that were changed last minute and my physical health is being affected. They are also underfeeding staff as they are responsible for all meals and accommodation. And upon recent further research it does not look like the company is maintaining Employment Standards in Saudi Arabia.
Can you
1. Confirm if I can change sponsors and if so what is the process and website to read more information about it?
2. Is there any proof of evidence for the claims that I am making required?
3. How soon can the staff of the company expect the company to meet employment standards once proof is shown they are not? (Please mention the process and timline from complaint to solution)
Thank you so much
I just want to complain about my company moder food company (signor sassi) about the miss treatment of the employee unpaid over time and forced over time, unstable schedules and breaks, low treatment in asian people who is working hard,
Respected sir / ma’am
There is in Saudi Arabia buraida & onazia 3 person from India, owner not paying salary, no visa , no proper way.. they don’t have money to eat , since last one year please need urgent helping
Model Twon C Bahawalpur Pakistan
I want to file a complaint against careem. I accidentally paid them 648sr last October 5, 2023 through careem pay then I filed a complaint that I paid them that amount and they said they will give back. After that they told me to ask NCB . I went to NCB but they told me careem rejected their request. And they advised me to file a complaint in ministry of commerce.
Sir, the company is not giving me my passport or iqama is not given to me or it is sending me to riyadh without passport or iqama i am not even given my salary for one month how will i go without iqama or passport after 2 to 3 month he insists on asking for salry and give one month salary has our visa been cleared.Has he not given us iqama till now.He is threatening to send me to india for asking for salary and iqama. Please request me to get my passport and salary
My resturant name= Slider corner
Address= Bash street abha city aseer region K.S.A
My name = Sajid Ahmad
My passport no = W4144574
My contact no.=0572611247
My manager name= Oussema Hamzaoui
Contact no.= 0565186171
Assalam o alaikum sir my work perment esue by the engir paper please send you me
Iqama expire no renew no salary and my pending salary also not give company no vacation no ticket money sir plz can you help me sir I am a 6 year no go home sir 🙏🏻🙏🏻
From
Name :Subesh Kanth Sivarajah
Iqama No :2541373516
Mobile no :0094724147131
:00966564730230
Email : subeshkanth65@gmail.com To
Ministry oof Labour
Saudi Arabia Jeddah
I Have Salary Issues Glorek Company
Dear. Sir/Madem
I working as a housekeeping attendant Shangri-la Jeddah KSA
I attended interview as a Housekeeping
Attendant for shangri-la Jeddah through N.P manpower Srilanka. Interviewers are H R Director Bander Bakker and Director of Room Division Mr wael was visited 07/01/2023 for interview in shangri-la Colombo. During the interview we discussed and they are promised we are hiring for a hotel staff when arrived in Saudi Arabia Jeddah 03/04/2023 then we get to know they hired as a casual for Glorek company Jeddah staff even they didn’t tolled about during the interview. selected candidate from Sri Lanka are around 6 people. All are cheated by shangri-la Jeddah H R Director Mr Bander Bakker
We got to know this information only after landing at the Saudi Arabia Jeddah Jeddah airport
Next day we went Shangri-la Jeddah we meet H.R Mr Bander Bakker H.R Director he told us you all are going to work Shangri-la Jeddah hotel only you all are Shangri-la colleague because we don’t have a visa at the moment That’s why we take you are going to work under Glorek company after few months we will change you to Shangri-la hotel. That time we can’t do anything because we pay LKR 237000 N.P Manpower from Srilanka agency. That’s why we agreed to work to Shangri-la Jeddah under Glorek casual company because These people are already fooling after They give us 1 room for 6 person and 26 person only 2 washroom using because that I get so many time sick and toilet infection 16/04/2024 I get sick I went Al Hanan hospital to take treatment Because of sore throat paining after doctor give me 2 injection and 1 saline it effect my body I think it’s wrong injection after 8 day my left side heart area and solder area swelling and paining again I visit same al hanan hospital 25/05/2024 because our insurance valid only that Al hanan hospital I told doctor after saline and injection I get this heart paining and swelling he give me again 2 injection after I was very scared to go to same thet hospital because of wrong treatment after I get this problem I request to Glock company so many times I getting sick same like this every time just I want to go other hospital to check my body condition Glorek C.E.O Mr Salman he told me this Al hanan hospital is best hospital in KSA Jeddah our insurance valid only that hospital if you want to go any other hospital you should go by your shelf we didn’t pay anything form company side after I told them please send back to my country to take emergency treatment for my health is bad condition at the moment and my family also request them they told me if you want to go back to your country you have to pay 3000 after you can go home that is our company procedure and Saudi Arabia Law as well after I inform my srilanka agency they discuss with Glorek C.E.O Mr.Salman After Mr Salman told me your agency agree to pay your all expenses you can go back to your country take your treatment and come back 24/05/2023 then I decide came to Srilanka for 30/04/2024 my treatment. but company didn’t give my air ticket and my previous month pending salary they didn’t give me anything even Shangri-la Jeddah hotel side also didn’t give anything my air ticket l by my self after I came back to srilanka I start my treatment after I request to Mr. bander Bakker and Mr Salman please give my previous month holding salary I need for my treatment I don’t have a any money at the moment for my treatment After Mr Bandar Bakker He told me ok send me email to me and Mr should like this I don’t want come back to Saudi Arabia Jeddah i want my previous month pending salary please transfer my Sri Lanka Commercial bank account Then I typed same like that what he told me to type after I sent it to him that email 06/05/2024 same time after next day he told me I send your salary it’s already in Saudi Arabia account but I request him to send to my Srilanka account after I call thaweel alrajhi bank customer care service KSA I check with them they told me your thaweel alrajhi bank account balance is only 54 SAR you didn’t receive your salary and your company take new card for your name your old card is not working please kindly check with your company I call Mr Salman he told me it’s in your account but they cheat me too much I terminate my agreement 2 times please check my Iqama 2541373516 I don’t have a any iqama I they keep me 1 Year 2 month Like a prisoner as well I went Sri Lankan embassy also because of this company they told send back to srilanka this people because you cheated them they don’t like to work under you company like that but that time also they didn’t send me because of this company and Shangri-la Jeddah I getting sick they didn’t provide good accommodation and medical insurance and Food as well because of Shangri-la Jeddah H R Director Mr Bander Bakker cheated us in Srilanka now we facing this all kind of problem I try to contact Mr bander he Block my no and I try to contact Mr Salman he didn’t answer my calls.kindly I request to you KSA labour Court please try to help me I need my salary as soon as possible I don’t have a money to do my medical test and Scan as well please try to help me I hope it helps for me Saudi Arabia labour Court please kindly request you please as soon as do something for me if they deposit my thaweel alrajhi pay roll card account i can’t withdraw please to samting for me our company everyone cheated me I have 2 kids and My family running under my salary I’m not asking anything extra from my company I asked only my previous month salary
Main topic we are working Shangri-la Hotel
Our company name Glock but our iqama and bank card under Maali Al Samaa company please check about this because they cheat to much people like this. I respect to much Saudi Arabia rules and regulation best law in the world
I kindly ask for justice for the injustice that has happened to me
They try to cheat my salary
I hope I will get a good answer from you as soon as possible and I will wait till then thank you
🙏🙏🙏🙏🙏🙏🙏🙏
Mr Bander Bakker
Shangri-la Jeddah
Director of H R
+966 56 053 3033
Mr Salman
Glorek Company
C.E.O
+966 58 046 5670
Mr Mikail
Glorek company
Manager
+966 54 249 8104
Mr Sameer
Glorek company
H R manager
Thanks in advance
Best regards
Subesh Kanth Sivarajah
Iqama no 2541373516
If my employer not follow our agreement regarding the salary
And no qiwa no baladiya no license driving car. Im pastry chef but they abusing me.
Im cleaner. Purchasing deluveryman. Can you help me.
I have madad but i reject they not right my position as a pastry chef. They never write exactly salary. What we will do sir i need your opion.
I got the injury at work and l have been not working for 1 year the doctor told me that l need more than 2 years the see the results but the company went me to go to my home country without compensation
Kindly l need full support from the labour regarding my benefits
My employer, Prince Sultan University, has a maximum End-of-Service cap of SR150,000 in our contract. I have worked there for 18 years. My salary is about 21,000 monthly. I have requested them to calculate my end-of-service benefits by the new rules, but am being told my maximum is still SR 150,000. Is this legal?
Am sick instead of medical I receive deduction papers and working hours are above the signed hours
Salam sir how you,,my Report my boss,,, me work nagal khfala,,gib me folos 6000,many my boss,,me work out site my boss tok me,, lettar,, gibe me1600many my ekma expare 4 month,, my boos tarmition my ekma very poblim,, me thanfar,s out site very poblim,, me tok to my,,boss lettar,s all folos gib hoa no andarestten,, my very requst my horob cencel pliz sir,,😭😭😭
My husband is working on Saudi.His visa dont get renewed by his company for one year.
But his company didn’t give any proper reasons yet.
What to do?
Good day,
I would like to ask a help because one of my friend filed an immediate resignation this month supposedly her end of contract will be on august 18, 2024 but due to important matters she decided to resign this month, but according to HR accounting is she willing to pay the 10k SAR? so I want to ask if this is how it works?
I would like to go final exit.I requested to company but still not give me exit up to now.
Sir help
I’m so glad I have landed to this information. It is very educational and helps one understand and realize more that there is a mechanism to safeguard both employer and employee. Also shows an effort to fight modern day slavery. Thank you very much!
Sir I am working with hunger station as bike rider In subcontractor company standard solution. Sir All companies with hunger station against the Saudi labour laws. In case they give s the target task to Rider 450 deliveries in one month. It’s not achieve able. The chase this target for over duty 12 to 16 haurs work on road. They have no holidays. Mostly accident accor on road with bike Rider. Other is all the polanties and violations to give the rider the company only received profit this is all against the Saudi labour laws please take action this situation
السلام عليكم
الفوضى مستمرة في القطيف. أجنبي يدير وكالة سفر موازية من منزله بمساعدة الكفيل. دخول البلاد بتأشيرة سائق خاص والحصول على إقامة معفاة من الرسوم. وترتكب هذه المخالفة من خلال استئجار شقة عائلية بمبلغ 2000 ريال شهرياً ودفع 3000 ريال شهرياً للكفيل لتسيير الأعمال بسلاسة. لديه سيارة في ملكيته. إذا كان سائقًا خاصًا، فلماذا يحتفظ بمركبته الخاصة؟
لقد قمت بإرسال شكوى إلى مدير جوازات ومدير شرطة القطيف بكتاب مسجل. ولكن لم يتم اتخاذ أي إجراء قانوني. تشكل هذه الممارسة تهديدًا لجميع وكلاء السفر المرخصين في منطقة القطيف والذين استثمروا الملايين في أعمال وكالات السفر.
اسم المخالف : عبداللطيف
هاتف 0509209920
العنوان: الطابق الأول، مبنى أبو السعود، بالقرب من سوق السمك القديم، القطيف
My company pays me 800sr a month as fire watch and General helper.We are Ghanians workers in the canpany.we are really suffering here.Company name Albarrak.
My Company is not paying me my last salary and annual benefits.They promised me that we will pay but till now not payed
My iqama Is family driver. But my job is not a driver.. What will I do?
i need fainal exit place help me my kafeel not give me salry of 9 month
My name is Owais, I work in taburjal city, I have been working here for nine months, my sponsor is very cruel to me, he beats me, he does not give me money, I am in a lot of trouble, may God help me at this time. I am very worried he is not giving me money I have no money for food he does not let me go to my country I am very worried help me I went to the police here they did not listen to me
Dear Sir/ Mam.
We have been worked for Al Qasham Car Service since 10th February 2023 in Al Thuqubah Seneiya. In this workshop, work seven Sri Lankan Nationalities and three Nepol Nationalities. Identification card and Medical card are not provided to all persons. Any person have not bank acounts. Can not to money transfer to mother cuntry. Previously we requsted above rights but our employer did say can not provide which facilities becouse not sufficient income here. What to do us that is not our fault. We have 8 month for finished to contract periode we want to know how to exit from here after contract without Identification card. And even our passport have been taken over by the employer.
Also, when we ask for salary, the employer threatens us, saying that he will neither pay us nor let us go to Sri Lanka.
Again when we request our right who will punish us, delay salary. Futher officer when come to check identification card who leave without inquary about that. Therefore we kindly requesting fix this solve as soon as possible.
The three Nepali nationals were exit to their country by the Nepal Embassy.
Therefor We need to exit our mother cuntry. We are kindly requesting for help to us for that.
Company Location : مجمع القشعم لخدمات السيارات https://g.co/kgs/gfyGhRf
Thanks
No good side no good suparvisor no good management all prblam face only labour
No good side no good maneger no good management no good side all prblam face only labour no good food
Am so great full for this opportunity of helping the employees, because most employers misbehave to their employees,. But I have tried to register my complain but in Vail , i don’t catch with the e-serves complain submission
I just want to ask if how many days should be the end of service benefits will be process. I leave my old company since May 16, 2024 but until now my esv is not yet transferred. They are always telling me today, tomorrow, next week still not receive. I already settled my bank account still not receive.
Currently am in my notice period. And my employer does not want to give me salary or he has not given me my salary for almost 60 days. And he is not willing to approve the transfer of mine to the new employer through qiwa. Please help.
5 years working in al jafel hospital oreijja, riyadh..final exit before july 04 but they are not paying end of service benefits and flight ticket cash… Visa is going to cancel by july 04
Dear Sir,
I hope this message finds you well.
I was working with the Gulf Encyclopedia under the supervision of Khalid Al Juffali on the Jubail 3B IWP project as a Work Permit Receiver. My employment with them lasted from October to June. However, they have not paid my salaries since March 2024 and continue to delay payment.
I am in a difficult situation as my Iqama is set to expire on July 5th. I need to return to Pakistan through the exit procedure. I was unaware of the chamber procedures, and I only have the timesheet documenting my working hours. The company delayed the chamber process, and I am not the only one facing unpaid salaries.
Please, as a resident of your country, I kindly request your help in resolving this matter.
Thank you for your assistance.
Best regards,
I joined the Br.Cat international company on June 9, 2022 and the 2 year contract is completed on June 14, 2024, when I joined the company I was in Saudi Arabia and I came to Saudi Arabia with my visa. Now after completing 2 years contract, the company is not giving me back my visa nor my 2 years settlement, now my sponsor has sent new request also company is not accepting it.
I’m in Sendan company..they r not giving my salary . 82 days passed still no.salary..
My name is Yusuf my sponsor 2 month not give me salary my visa is a cancel and my going India exit please help request very dangerous situation this time
We found the employee working with another company without of company permission and the same we caught with evidence.
Can you please advice what kind of action we can take against the employee.
Respected Sir,
I have plenty of issue with my company that is continuously violating contract paper terms and conditions. Here in Saudi Arabia companies don’t really cares about government laws.
My sponsor is treat like me criminal nowadays I already work with him 9 years still he use abusing language to me and my family
Him I’d no is 1041167717
Josephine Daang Laporre
Working as Hairdresser in Masqal Rhazan Tabarjal
Salhiya St , since 2006 -2024 until my Iqama is expired
My employer I didn’t not register in. Qiwa , even my salary no increase
, no benefits since 20006 – 2024 until , no overtime, even I want to transfer to another employer he told they need to pay 24 thousand
My employer name is Abdul Mojsin Ali Naji
Alsharari , I want to vacation in the Philippines I him need exit Visa ,he said he will not gave a exit . God bless you…
How to launch a Complaint against Hotel poor services and bad behaviour of the manager. Please guide me. The hotel was in Madina. I am KSA resident. He misbehaved with my family.
Hello, I have been working in Saudi Arabia for the last six months. My company has paid me only two months. When I asked why they did not pay me for other months, the company replied that they will keep it now. I am earnestly requesting to get the remaining salary. Sending post help me please 🙏…
From the day you landed in Saudi Arabia, you were called for your salary and now your driving license has been taken for two months. The story says that it is this. .
مرحبًا، لقد كنت أعمل في المملكة العربية السعودية منذ ستة أشهر. لقد دفعت لي شركتي شهرين فقط. وعندما سألت لماذا لم يدفعوا لي لأشهر أخرى، ردت الشركة بأنها ستحتفظ بالمبلغ الآن. أطالب بشدة بالحصول على الراتب المتبقي. إرسال المنشور ساعدني من فضلك 🙏…
منذ يوم وصولك إلى المملكة العربية السعودية، تم استدعاؤك للحصول على راتبك والآن تم سحب رخصة قيادتك لمدة شهرين. القصة تقول أن هذا هو. .
I want to go exit . I don’t know why my company manager wants to collect my 🪪 🆔 without giving me my tickets first. I want to let you know what is going on thank you
My employer – a private university in Riyadh, has a limit of 150,000 SR on the End-of-Service gratuity. I am a Lecturer, earning SR 21,250 monthly and have worked here since February 2006.
According to the Qiwa contract calculator, I should receive about double this amount, but I am still told the limit is SR 150,000 – as stated in the original paper contract.
I am resigning and need to leave at the end of August.
What is my course of action?
I want to complain.about my fathers job who was fired due to some false elegation from some jelous employ what could i do? i can provide all evidences
Iam Ahalya raj s iam working in Almishari hospital from riyadh.sir iam a company staff tamkeen. Sir iam final exit to today .but iam not getting the overtime payment for april to may .what we do sir .in this hospital HR side treating very badly sir .can you please help me .thank you .
The company person name Shahid say to 12 person you write to paper I can’t work in al jurasy company and if you write this so company give you a more opportunities when 12 person write this so the Shahid sy I’ll give you a chance after then Shahid meet with the boss and come back with 12 person and say boss give you a kharooj when person say don’t do this please every person pay big amount for this chance he say I don’t care get out so again 12 person say sorry Shahid said get lost I have no space for you please help us sir please
I believe on saudia government so kindly help
Visza problem
Hi sir my name is ikram I’m working in Riyadh I m from Sri Lanka I will come to house driver visa but here give company driver after I work thet company now I m sick sir I have ston my stomach I saying to office I want to go final exit his said before ok then I stop work now 16 days but now he sai pay the money because my contract not finish I need to go final exit what I do sir
Asslam u alikum.. I m worried. Because my mother is admitted in pakitan hospital serious condition. And my home not other option income source. I’m alone male parson in my a
all faimly. My mother madican. And wife son all parson expansive my heading. My father’s death. Today my 3 mother 12 days completed in saudi shukra Abu sarhad istaqdam daoliya. My status :: I’m bus drive. I was regularly duty. With in 6 hours over time. But company is not give me salry before 3 month ago. So please helping
My working place People blaming everyday from long time my health is also not good they are always making me irritated please check. I every day working here my best sometime they make it me anger but always I give my best… please justice….😭😭😭
Respected Officer,
I am Pilita Caharop, Filipino has ended my contract on 1444-12-1.
I was assigned in Al Naseriya PHC and been rendering my service since 1424-12-2 up to 1444-12-1.
I’ve been in the Philippines for more than a year and until now I haven’t received my end of service benefit award.
I would like to ask your favor regarding this matter because it is long overdue.
Thank you and looking forward to your response.
Sincerely yours,
Pilita Manganaan Caharop
Iqama no.2203144197
Computer no. 6508062
Mobile no +639152886258
Email prlchrp017@gmail.com
Dear Sir / Mam
I am Nishantha Dissanayake now working at Al-Qasham Car Service, Bathaliya, Al-Hasa. I was jointed with this company from February last year and have to worked Al-Hasa branch to July last year, after I have worked Al- Thuqubha Saneiya, Khobar to last week from Augest last year in another branch of this company. Employer does not provide iqama, medical card, insurance etc. Besides, he even took my passport. He currently has two and a half months’ salary in his possession. Saudi Riyal 6000 salary also cut the visa money. I can’t go to Riyadh embassy from where I am because there is no Iqama. Therefore I earnestly request you to give me instructions as to how I should go there and exit to my cuntry . I kindly ask you not to inform the employer about this beacause he will be threatened and not paid salary. I have already made a request about this.
My contact
sage.nishantha@gmail.com
00966572330327
Pass Port Number : N9838401.
What are the legal steps to remove huroob for an employee and which section of government will deal this?
أنا أمين صلاح الدين..رصيد حسابي سالب 12,500..حدثت هذه المشكلة بسبب كفيلي السابق..طلب مني إعطاء رمز OTP واحد…ليس لدي أي اتصال…أرجو المعذرة..
Dear Sir / Mam
I am Nishantha Dissanayake originaly for Sri Lankan now working at Al-Qasham Car Service, Bathaliya, Al-Hasa. I was joined with this company from February last year and have to worked Al-Hasa branch to July last year, after I have worked Al- Thuqubha Saneiya, Khobar to last week from Augest last year in another branck of this company. Employer does not provide iqama, medical card, insurance etc. Besides, he even took my passport. He currently has two and a half months’ salary in his possession. Saudi Riyal 6000 salary also cut the visa money. I can’t go to Riyadh embassy from where I am because there is no Iqama. Therefore I earnestly request you to give me instructions as to how I should go there and exit to my cuntry . I kindly ask you not to inform the employer about this beacause he will be threatened and not paid salary. I have already made a request about this.
My contact
sage.nishantha@gmail.com
00966572330327
Pass Port Number : N9838401.
My current location
https://maps.app.goo.gl/ewsHLVFVKNwoie7s5
My name is vinny jomon.. previously I worked maternal and children hospital in alkharj..resigned from there 2 years ago…still I did not get my end of service payment…I tried to contact HR office who dealing with benefits,they are not responding.kindly consider my request..thank you
Sir,
I wish to report a violation happening in Qaitif, Eastern provice, KSA.
A foreigner is running a parallel travel agency (From his home) in Qatif with the help and support of his sponsor and transferring hundreds of thousands of Riyals to his home country thru illegal channel. He is holding a Private driver iqama (Levi free visa). paying SR.12000/- per year being the rent of his family flat. How a family driver can pay this amount monthly? More over he is the owner of a car (KBA 8601)
Please report this violation to the department concerned and put an end to this illegal business which will harm the local licensed travel agents.
The accused name of person – Abdul Latheef
Tel 0509209920
With regards
Mubarak Khan
Hi sir,
I am a worker in GULF PROMISING COMPANY in KSA (AL JUBILE).
I am work in 2023 MAY to still working
my Kaffir not given may IQAMA and 2 month salary .
Islam and peace be upon you.
I am a Pakistani and I live in Pakistan, but unfortunately I want to register the complaints of a Pakistani who calls the poorest people from here with huge money and then when they reach there, they are beaten, beaten and paid. He does not give even one and does not even issue an Iqama and does not even allow him to leave the residence and after doing this for almost a year, the person who is leaving will issue a three-month Iqama for his return and also ask for a ticket from his house. who are unable to eat two meals a day and sends them back. And some of the police officers there are also supporting him in this work. My request is to take action against him so that Saudi Arabia is not included in the list of such illegality.
He live in riadh and run motor winding workshop. I am sending u a iqama of one person who come back pakistan some days ago. I think you can trace to him with iqama no.
Iqama no is. 2579237039
please i came to Riyadh 28 of May 2024 and i have worked for 2 months but the company am working for refused to give me my ATM and my ID up to know when i contact them they don’t mean me . please help me i have kids to send money to please i need your help
I am working in a contracting company in Saudiarabia.I am on probation period and recently i had terminated my contract in QIWA platform.It is almost 2 weeks now and company had not given my final exit and the salary yet.
I had a verbal conversation with the HR and he asked me to pay the expense for the visa and iqama.
Actually I am leaving the company because of the work timings(11 hrs duty +3 hrs for travelling to site).
Do I need to pay any amount to the company to get my final exit or I can change the sponsorship to another company?
Please advice
Saudi Employer gave a hard copy with higher management signature informing me that contract will last 2 more years with a specific month and date. Employer stated in the hardcopy that work is extended for additional two more years.
However, contract ended after a year and still owes us another more year according to the formal letter given.
Problem is the employer did not really let us sign and/or gave us the legit contract with benefits, salary etc included.
They just gave a hardcopy informing it will be extended for two years (with specific date and higher management signature).
As a worker, what should be our rights regarding this matter?
It is very unprofessional to give a formal letter informing the worker that company will be extended for two more years then after a year they said it is not renewed.
I recorded my complaint about my 4000 amount withdrawn from my account but I didn’t receive amount from ATM on date 11-07-2024
Sir/Madam, this is to report illegal activity of a company in Riyadh, where 98% of the labor force in the company are illegal. The best time to do inspection in the company is from 6pm to 8pm, where they cannot hide the illegal employees at the backdoor of the office. I hope it will keep my report confidential.
Dear Sir….
Is it available for foreign worker who work in Saudi Arabia?
Could you please guide on below matter.
I am ex-employee of Mobily Telecom – KSA, reaching out to seek your assistance in processing my end-of-service benefits.
I resigned from Mobily Telecom in August 2023 due to a family emergency in Toronto, after which my resignation was accepted. I completed all necessary procedures, including the return of my laptop. After that both parties agreed on the end-of-service benefit amount; however, I am currently facing an issue as my bank account is inactive due to the expiration of my Saudi iqama in January 2024, which was seven months ago. Consequently, I requested Mobily to transfer my benefits amount to my Canadian bank account or to a friend’s account in Saudi Arabia.
They have informed me that I need to provide an authority letter issued by Najiz to facilitate the transfer to an account other than the one they have on their record. Unfortunately, I am unable to obtain this authority letter because my iqama has expired, preventing me from issuing any such document. Therefore, i told them, i’am authorizing you through this email (which is already in your record) to process the benefit in my Canadian Account or my friend’s bank account in KSA.
At this point, not only have they ceased responding to my emails, but they are also withholding my funds.
I kindly request your assistance in resolving this matter and facilitating the release of my money.
Im working in Jehan company. Every month they pay salary late.month of July still not pay for us.our family depend on this salary.above 70 staff now struggling for this salary issue. Please consider and give to us solution. Thanks
Dear Sir,
I am a British citizen having problems recovery my final settlement from Quality Education Company and Tabuk university in Al Wajh.
I came into the Kingdom on a 6 month business visa. Can you help?
I came with Taib company on 04/03/2023 on the job of home care or caregiver, but they closed the company and want to forcefully sell me to another company for more two yet I was remaining with seven months..I request they compensate me with for the remaining months and buy me a ticket I go back home!
Hello sir how are you ? I’m jiwan but my to much problem I’m comening saudi 2 years finish but no give aqama and no give 2 monthy selerye now I’m go final exit
Assalamu Alaikum I went to the labor court to change my wife’s kabala, but my wife’s kabala changed My copy habala not received change May I resume this case
I came in Saudi Arabia to work as a home caregiver on a contract of two years, came in march ,4,2023, now 1 and half year with a company called Taib , now they have terminated the contract and forcing me to sign a new contract of two years again which am not ready to do…I want to compensate me and buy me airticket back to home… Thank you
My company is very bed all month cut my serly I am go to laber court and case but manager tell you go outside not here room not food I am where are going
my saudi is not giving my passport
My contact number +966506190656
Asalam Aleikum,
This is Imtiaz Ali, I came here in KSA of company Viza, it’s been working with my company for 9 Months, I have submitted my resignation due to some serious family problem at my home, I want final exit. i am ready to give 02 Nos of basic salaries as per qiwa contract but my company is refusing me to go on immediate basis. I request you kindly help me in this regard, due to critical issues at my home I am unable to wait for a single minute.
I request for your kind support.
Regards
0539010085
Salam aleikum, my name is kaggwa Alex. I was a worker in a company called muheel facilities management company. My contract was terminated. And I have taken five months without working, no money, they don’t want to give me a ticket yet they terminated my contract. It’s now 5 months and I only beg for food. I request for your help.
muhamedbinismail21@gmail.com
0536467964
O572848892
I am currently in Saudi Arabia .The company I’m at has Salary are too many issues .It has 7 monthI am not getting my salary. I am Pakistani .may name i kalsoom
I came to Saudi Ii. April 2024. I only received 2 months salary. Now it’s 82 days passed company did not give.me salary . Guide me to get rid from this company legally and recover my pending salary.
I came to Saudi in April 2024. Till now I only get 2 month salary. Now it’s going to be 3 months they keep my salary. Guide me to get my salary and also I want to get rid of this company.
My case in labour court against I join date 21/09/2019.company don’t have given me my last benifits. Tickets money overtime and other money.
I am heart patient I have to go to for treatment of heart Pakistan hospital. Company. I want go to finel exit
Hello, I came to Saudi Arabia in last year Sept 2023 in Desert Air Filter Factory (St No. 59, Al Kharj Industrial Areas KSA) as a engineer iqama Id no. 2556107015. My reporting manager Mr. Eyad Alhamees(+966 509059801). He is dictator same like hitler, he shout to every outsider without any reason and treated us like animals. He always use bad language also with us. He is belonging from Jordan, I am not seen such type of monster in my 15 years of carrier. When I raise my voice against his dictatorship, He threaten me if I raise my voice he will put false police case against me, I was completely helpless that time because I am terrified. He put false alligation on me that i broke one of computer in factory & sent back to me to my home country India in September 2024 with. Also there are so many free visa Bangladeshi labours also working there, they lived there in very bad condition in company villa.
Before I came to Saudi Arabia I heard so many good things about Saudi but due to all this sinerio it convert my first experience to last.
This is my humble request to concern authority to take action against such type of person who makes negitive image of saudi arabia internationally.
Please do something to make outsider faith stronge on saudi to come & work in saudi to make nation strong & beautiful.
plz help me l
amCompany Driver Company Name GALF CARGOG My salary 1500 iqama date 17/03/2024 Expert date.16/06/2025l he did not come salary rukssa ma ejje plz help me I am sri lanka 😭😭😭😭😭😭
Hi sir.. we are 13 Civil Qc Inspector.. we have our own visa.. nd we were working in a Construction company throught onother supply means rental..
Our company release us all 13 employees..
Nd did not give salary to us of last 2 months that is almost 20k sar of every worker(10k sar for 1 month)..
We want our salary.. please help
my name is alam khan
my phone number 0510958049
my passport number V3621770
my Kafil name Abufaad
my kafil contact number 0562627287
I came here to Saudi on 4.6.2024
I have been for 5 months and 5 days
Out of which I have been given 2 months salary and 2 months and 5 days salary is left.
When I came to the airport he took my passport
After that he fights with me every day and has beaten me 5 times
I want to go to the final exit
Please help me
my name is alam khan
my phone number 0510958049
My job majra
Address hafar al batin
my passport number V3621770
my Kafil name Abufaad
my kafil contact number 0562627287
I came here to Saudi on 4.6.2024
I have been for 5 months and 10 days
Out of which I have been given 2 months salary and 2 months and 10 days salary is left.
When I came to the airport he took my passport
After that he fights with me every day and has beaten me 5 times
I want to go to the final exit
Please help me
Please help me
my name is alam khan
my phone number 0510958049
My job majra
Address hafar al batin
my passport number V3621770
my Kafil name Abufaad
my kafil contact number 0562627287
I came here to Saudi on 4.6.2024
I have been for 5 months and 16 days
Out of which I have been given 2 months salary and 2 months and 16 days salary is left.
When I came to the airport he took my passport
After that he fights with me every day and has beaten me 5 times
I want to go to the final exit
Please help me